Delivery

See example charges

DELIVERY ZONES, COURIERS AND APPROXIMATE TRANSIT TIMES

Free delivery on orders over £75.00 GBP net: Great Britain and Northern Ireland (excluding Scottish Highlands & Islands, Jersey, Guernsey and Isle of Man) and Republic of Ireland. 

DELIVERY SERVICES:

UK Mainland Standard delivery:  Courier - 2 to 3 days (excluding Sundays).  Next Day delivery: Customers have the option at checkout to pay extra to have their order delivered to UK mainland destinations the next working day, but orders must be placed before 1.30pm Monday to Friday to avail of this service.

Scottish Highands & Islands: 0 to 2 Kg - Royal Mail First Class Recorded.  2 to 30 Kg - Courier 48 - 2/4 days (excluding Sundays).

Guernsey & Jersey: 0 to 1 Kg - Royal Mail First Class Recorded.  1 to 30 Kg - Parcelforce Euro Priority Road - 2/4 days (excluding weekends).

Isle of Man: 0 to 1 Kg - Royal Mail First Class Recorded.  1 to 30 Kg - Parcelforce 48 - 2/3 days (excluding weekends).

Republic of Ireland and Northern Ireland: Nightline - next working day

Belgium, France, Germany, Luxembourg, Monaco, Netherlands: 0 to 30 Kg - Parcelforce Euro Priority Road (GLS) - 2/4 days (excluding weekends).

Other EU countries and Norway and Switzerland: 0 to 1 Kg - Royal Mail Airmail Signed For - 3/10 days, 1 to 30 Kg  Parcelforce Euro Priority Road (GLS) - 2/5 days (excluding weekends).

A minimum order value of £5.00 (excluding tax & delivery) is in place. Please note that you must order above that level otherwise your order cannot be fulfilled.

 If all of the goods you ordered are available at time of order, despatch will usually be made within 1 working day. If any items are temporarily out of stock, we will endeavour to despatch the complete order within 7 working days. We do not, as a general rule, ship part orders.

A courier of our choice is used for deliveries within GB mainland, Isle of Wight and Scottish Highlands and Islands.  Delivery is usually within 3 days  and may occur on a Saturday.  We use Nightline for deliveries within Northern Ireland and the Republic of Ireland and delivery is usually during the next working day.

The courier we use for deliveries to most European countries is Parcelforce Euro Priority also known as GLS. This is a road service to keep costs low, and therefore transit time can be between 3 and 7 working days.  If your order is urgent, please contact us for a quotation to include DHL Express courier service.

A signature may be required by most courier companies.

Should there be a delay in despatch beyond 7 working days we will notify you. You will be advised of the expected delivery date. If a product is no longer available you will be informed accordingly.

If goods are received damaged or faulty please retain the product and packaging and contact us within 2 working days of receipt, whereupon we will arrange for the item to be exchanged.

If you need further help, advice or need to make an enquiry about a product or order then please contact us


Example delivery charges

The charges below are examples of our charges, excluding UK VAT at 20%

Country0 - .75kg.75 - 1kg1 - 2kg2 - 30kg30kg+
Ireland £7.50 £7.50 £7.50 £7.50 Call
Isle of Wight £6.00 £9.00 £9.00 £10.50 Call
Scilly Isles £6.00 £9.00 £9.00 £10.50 Call
UK Mainland £5.50 £5.50 £5.50 £5.50 Call
Scottish Islands £6.00 £9.00 £9.00 £12.00 Call
Scottish Highlands £6.00 £9.00 £9.00 £12.00 Call
Isle of Man £6.00 £9.00 £9.00 £10.50 Call
BFPO £9.00 £9.00 £9.00 £40.00 Call
Northern Ireland £5.50 £5.50 £5.50 £5.50 Call

Where's my order?

MY ORDER HAS NOT ARRIVED
In the case of non-delivery please wait 7 days from the date your order was despatched, before contacting us, in case it has been delayed.